Privacy Policy

Last updated: 8/1/2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us through our website forms
  • Request property information or schedule appointments
  • Subscribe to our newsletter or updates
  • Communicate with us via email, phone, or other means

This information may include your name, email address, phone number, property preferences, and any other information you choose to provide.

Additionally, this website may use publicly available network information (such as visitor IP addresses) to estimate your general city location for improving interactive experience. This information is not stored or used for user identification purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide real estate services and respond to your inquiries
  • Send you property listings and market updates
  • Schedule and coordinate property viewings
  • Communicate about transactions and provide customer service
  • Comply with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

We may share your information with:

  • Other real estate professionals involved in your transaction
  • Service providers who assist us in our business operations
  • Legal and regulatory authorities when required by law
  • Third parties with your explicit consent

We do not sell, rent, or lease your personal information to third parties for marketing purposes.

4. DRE Compliance and Real Estate Disclosures

As a licensed real estate professional in California (License #02241309), I am required to comply with California Department of Real Estate (DRE) regulations:

  • All real estate transactions are subject to California Real Estate Law
  • Client information may be shared as required for transaction completion and regulatory compliance
  • Records of real estate transactions are maintained as required by DRE regulations
  • Any complaints regarding real estate services may be directed to the California DRE

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt-out of marketing communications
  • Request information about how your data is used

7. Contact Information

If you have questions about this Privacy Policy, please contact us:

Yu An, REALTOR®

License: #02241309

Email: Yuan.TheRealtor@gmail.com

Phone: (650) 285-9655

eXp Realty of California, Inc.

Broker License: #01878277

2603 Camino Ramon, Suite 200, San Ramon, CA 94583

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.